Another year has come and gone from The Shop. I just celebrated my 18th year of Valentine’s Days, Easters, Mother’s Days, Thanksgivings and Christmas (along with many other individual milestone events for our customers. Navigating through the different seasons can be a bit tricky even though we have done it for many years. Things have changed. Like any business we have lost employees to retirement or new careers and learned to get the job done with less people. After a while you become more efficient because you have experience in your corner. Another tricky thing is that Holiday success can be dependent on weather and day of the week. Again, after many years we have experienced many different scenarios. Through all of this it is important to maintain professionalism and continue to do our best with what we have learned. Sometimes we make mistakes, we are human, but out of that becomes another lesson learned on how to do better. Thankfully in the rare instances when we do error, our customers are mostly generous with their understanding and allow us to make it right. As we venture into this New Year there will be more challenges, more Bouquets to design and community to help guide us and share moments with. As in most things, nothing ever stays the same and then we must adapt. I have seen many changes over my time here in the Florist Industry. Here is to 2019, may it be Our Best One Yet! and Your To!